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Contract Operations Analyst

  • Sleepy Hollow, New York, United States of America
  • Commercial
  • R46474

Job Description

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Regeneron's US Contract & Pricing Operations team is seeking a highly organized and analytical Contract Operations Analyst to support our ever-evolving Group Purchasing Organization (GPO) contracting space. This role is critical in managing the daily operations and contract performance of accounts and ensuring compliance with our pricing agreements in both the Oncology and Ophthalmology franchises. The Contract Operations Analyst will successfully partner with functional market access, strategy, sales, finance, legal, and government pricing teams.

A typical day may include:

  • Creating and testing program components in the Model N contracting and rebate platforms based on set program strategies.
  • Updating customer membership details in Model N.
  • Timely and accurate processing of all GPO and similar rebate claims.
  • Staying up to date with pricing programs for the different brands.
  • Reviewing all new customers entering Regeneron’s ecosystem of databases and effectively communicate with internal and external customers and vendors (Specialty Distributors, 3PL, GPOs, HCPs) to ensure that accurate pricing and discounts are being extended, providing resolution of customer issues in a timely manner.
  • Monitoring contract requirements to ensure customer and Regeneron remain in compliance with contract terms and conditions as well as any government regulations.
  • Maintaining contract parameters in partnership with our 3PL, including customer membership/affiliations, product, prices, performance tiers, date ranges, and incentive percentages.
  • Communicating changes in any pricing program activities to customers and vendors.
  • Resolving all chargebacks issues in an accurate and timely manner. Proactively review, analyze, and establish claim processing standard operating procedures as needed to ensure claims are processed according to company policies and contractual obligations.
  • Developing reports and analysis to support metric tracking statistics to departmental management as requested in order to advise as to the status, volume, and potential accrual needs of future rebates, fees, and other payments.
  • Responding to internal and independent audit requests related to our rebate and system processes.
  • Producing departmental materials to document work activity and processes.
  • Developing and maintain appropriate policies and procedures related to pricing strategies.

This role may be for you if:

  • Demonstrates attention to detail, strong time management, and takes a hands-on approach to contract-related activities.
  • Can work in a fast-paced environment with several concurrent priorities.
  • Has a strong knowledge of Excel.

To be considered for this role you must have a bachelor's degree. We would prefer you to have 2 years of experience in the pharmaceutical industry. Lastly, you will need to be onsite for 4 days a week in the Sleepy Hollow, NY office.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.


Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.


As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.


For jobs in Canada: this posting is for an existing position.


Salary Range (annually)

$71,800.00 - $116,800.00