Vendor Support Technician

We are looking for a Vendor Support Technician to join our growing team. This role is accountable for execution and oversight of work managed by the Facilities Maintenance Management (FMM) Department.

As a Vendor Support Technician, a typical day might include the following:

• Sponsoring and escorting vendor technicians into utility spaces, lab areas, and process areas, including gowning into classified and controlled spaces.
• Reviewing work record documentation and vendor provided documentation for completeness, accuracy and compliance, and providing feedback to Facilities technicians, contractors, and other internal or external stakeholders to ensure timely resolution of issues.
• Working with Facilities, Manufacturing, and Quality Control teams (among others) to coordinate and ensure completion of FMM managed work (preventive and predictive maintenance, troubleshooting activities, repair and calibration).
• Following current good manufacturing practices (cGMPs) and good business practices.
• Investigating and solving issues and determining solutions or recommendations for remediation, changes, and/or improvements.
• Supporting colleagues with the initiation, processing, and closure of Change Controls, workflows, investigations, CAPAs etc.
• Supporting inner departmental and cross-functional projects from planning to closeout, ensuring clear communication, risk control, and on-time delivery.
• Supervising contractors.

This job might be for you if you:

• Have the ability to demonstrate basic problem-solving skills in an evolving environment

• Build and maintain positive working relationships with internal and external business partners.
• Have effective time management skills to allow expectations to be met in a timely manner
• Possess basic working knowledge of Microsoft Office Suite and overall comfort and general familiarity with computer systems
• Have a continuous improvement mentality to identify and communicate ideas

To be considered for this position, candidates ideally should have an AAS degree in an Engineering or Construction Technologies related discipline and the following minimum experience for each level:

• Vendor Support Technician II: 2+ years
• Vendor Support Technician III: 4+ years
• Vendor Support Technician IV: 6+ years

Additional relevant experience may be considered in lieu of educational requirement. Prior experience in the maintenance and operation of large-scale utilities plant preferred.

Level will be determined based on qualifications relevant to the role.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (hourly)