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Regeneron is founded on the belief that the right idea, combined with the right team, can lead to meaningful progress. Our growing global organization is dedicated to inventing, developing, and commercializing medicines that change lives for people with serious diseases. As we continue to expand our global footprint, our Global Capability Centers play a critical role in enabling scalable, high-quality operations and delivering impactful business services.
As a Senior Manager – Development Services & Operational Excellence, you will serve as a key liaison between the assigned region and the Learning Center of Excellence (LCoE), supporting training design, delivery, and onboarding initiatives within a Global Capability Center (GCC) environment. You will drive operational excellence by ensuring high-quality, consistent training delivery, enabling onboarding experiences, and supporting cross-functional collaboration with global collaborators.
A Typical Day May Include the Following:
Act as a primary point of contact between the region and the Learning Center of Excellence for training and onboarding activities
Support the design and localization of training materials to meet regional, cultural, and business needs
Facilitate virtual and in-person training sessions, including system, process, and functional onboarding programs
Partner with SMEs and functional leaders to deliver training initiatives and ensure alignment with global standards
Support onboarding programs by collaborating with HR, LCoE, and regional collaborators to deliver a seamless new hire experience
Serve as an escalation point for training-related queries and ensure timely resolution of stakeholder requests
Coordinate training schedules, communications, and logistics, including internal and external facilitators or vendors
Maintain LMS administration activities such as registrations, attendance tracking, and reporting
Ensure compliance with regional regulations and internal governance requirements for training materials
Identify opportunities to enhance processes, improve training effectiveness, and drive operational efficiencies across GCC initiatives
This Role May Be for You If You Have:
Experience in training delivery, learning & development, onboarding, or operational excellence within a global or shared services environment
Strong understanding of learning design, facilitation, and stakeholder engagement
Ability to work in a matrix organization and collaborate across global, cross-functional teams
Excellent communication, presentation, and relationship management skills
Strong planning, organizational, and project coordination capabilities
A structured and detail-oriented approach with the ability to manage multiple priorities
To Be Considered for This Role:
8+ years of relevant experience, including significant experience in training, learning & development, or operational excellence within a multinational or GCC environment
Bachelor’s degree required; advanced degree (Master’s or equivalent) preferred
Prior experience in pharmaceutical, biotech, or regulated industries is preferred
Proven experience in developing training curricula and delivering programs across multiple modalities
Fluency in English and ability to work effectively with global teams
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.