Senior Manager, Order To Cash & 3PL Distribution Management, will have responsibility for reporting and managing data related to Trade performance in global (ex U.S. markets) markets. Data from multiple 3PLs, wholesalers and distributors along with internal supply chain information will be managed to measure inventory turns, DOH, and stock optimization. KPIs will be developed and managed with respect to DSO, AR and other financial metrics of the global network. Working with Distribution Operations staff address daily issues related to order fulfillment, allocations, pricing inquiries, credits/rebills, wholesaler data feeds, order fulfillment and returns/replacements based on country policies and contracts or arrangements with downstream customers. The Manager will have responsibility to assure adherence to contract terms and activities in contracts with identified vendors, including measuring performance using analysis and business tools. Working closely with Management, Ireland Operations and Distribution Operations, as necessary in the field, to enhance relationships with vendors and assure best-in-class performance within the channels. This position serves as the operational support point of contact for internal and external inquiries pertaining to order-to-cash interactions and 3PL operations. This position will fully drive analysis and review of contract adherence and service operations. This position will be responsible for oversight on integrity and monitoring of key data sets (852, 867, ex-factory sales, and other available data sets) and identify reporting opportunities, errors, cross-reference for accuracy and other tasks. The Manager will focus on monitoring daily inventory levels, orders, contract compliance, and AR related activities as outlined in the job duties below.
-Effective communicator with the ability to work directly with internal and external customers and vendors (wholesalers, hospitals, distributors, 3PL) to ensure that accurate pricing and discounts are being extended and to provide resolution of customer issues in a timely manner.
-Supporting Distribution Operations team as the internal primary point of contact for vendors
-Work closely with Distribution Operations counterparts and Management in monitoring the adherence to and compliance of contractual agreements in place.
-Meet monthly with vendors to discuss overall performance and adherence to the contracts.
-Responsible for the development of quarterly reporting as it pertains to vendors' performance for presentations internally and externally, including analysis of key financial metrics
-Provide oversight and monitor contract pricing activities as performed by 3PL to ensure customer and REGN remain in compliance with contract terms and conditions as well as any government regulations; measurement of timely processing and resubmission activities for any transaction corrections
-Assure management of Accounts Receivable (AR) to defined thresholds respective to aging and outstanding items. Business liaison for monitoring AR activities between REGN Finance, Management, 3PL and vendors. Taking part in regularly scheduled meetings to ensure compliance within these activities and resolution of open debits/credits.
-Responsible for proficiency in any internal dashboards or systems developments monitor and rectify data anomalies within data, working with Distribution Operations to assure timely, accurate and complete data. This includes development of key reports to senior management.
-Business liaison with identified third party data aggregators.
-Subject Matter Expert for internal audit requests that pertain to channel networks and support of Trade Compliance, GDP regulations etc.
- Support development of contracts working in direct cooperation with internal stakeholders including Trade, Legal, Finance, Treasury, Security, and other departments as applicable.
-Effectively resolve all claims in an accurate and timely manner. Pro-actively review, analyze, and establish claim processing standard operating procedures as needed to ensure claims are processed according to company policies and contractual obligations.
-Develop reports and analysis to support metric tracking statistics to departmental management as requested in order to advise as to the status, volume, and potential accrual needs of future service fee, and other payments.
-Produce departmental materials to document work activity and processes.
-Develop and maintain appropriate policies and procedures related to pricing strategies.
-Other duties as assigned to support Trade activities across all brands.
-Bachelors degree required
-Knowledge of GDP regulations and pharmaceutical transactions from manufacturers to the market in EU, experience in other global markets preferred.
- Experience with contract/chargeback processing within the Pharmaceutical or Biotech industry required.
-Minimum of 5 years of industry/relevant professional experience, Pharmaceutical or Biotech industry experience preferred.
-3PL oversight required - specifically order-to-cash activities preferred
-Strong understanding of Commercialization of prescription pharmaceuticals
-Understanding of Finance and Accounting principles.
-Strong leadership including meeting facilitation, cross-functional team integration. Must be able to create an environment for collaborative work for the team to be effective.
-Considered to be an expert in the field within the organization.
-Requires excellent written, verbal and interpersonal communication skills and the ability to effectively interact with all levels both within and outside the company.
-Handles multiple projects and priorities with exceptional organizational and time management- skills (both project and self).
-Independent and self-sufficient when necessary, with strong ability to work in a fast paced organization.
-Strong organizational skills with excellent attention to detail.
-Participates and/or contributes to special departmental projects as needed.
-Responsible for adhering to all company and departmental policies and procedures.
-Explores and advances opportunities to develop novel solutions and approaches to the improvement of processes and services.
-Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems.
-Assumes responsibility for successfully accomplishing work objectives and delivering business results; setting high standards of performance for self and others.
Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits including health and wellness programs, fitness centers and equity awards, annual bonuses, and paid time off for eligible employees at all levels!
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need.
The salary ranges provided are shown in accordance with U.S. law and apply to U.S. based positions, where the hired candidate will be located in the U.S. If you are outside the U.S, please speak with your recruiter about salaries and benefits in your location.